Effective Date: April 21, 2025
At IbiPools Ibiza, your privacy matters. This policy explains what personal data we collect, how we use it, and your rights under Spanish and EU data protection laws (including GDPR).
1. Who We Are
This policy applies to services provided by Zoom y Partners SL
Registered at: 58 Avenida España, Ibiza 07800
CIF: B57574808
Email: info@ibipools.com
2. What Information We Collect
We may collect the following data:
- Name, address, phone number, email
- Property location and service history
- Communication preferences and enquiries
- Website browsing data (via cookies or analytics)
- Marketing interaction data (if you click on our Instagram, Facebook, or Google Ads)
3. How We Use Your Data
We use your information to:
- Provide pool maintenance, repair, and customer support
- Contact you about appointments, updates, or service info
- Improve our website and communications
- Send occasional promotional emails or digital ads (if opted in)
We may run Google Ads and Instagram Ads, which use anonymous cookies and targeting features. You can adjust your ad settings in your browser or on those platforms.
4. Sharing Your Data
We do not sell your data.
We may share limited info with:
- Subcontractors or staff for carrying out booked services
- Service providers who help us run the website or email communications
All third parties must comply with our privacy standards.
5. Data Security
Your data is stored securely and only accessed by authorised personnel. We use secure systems and communication channels to protect your information.
6. Your Rights
You have the right to:
- Access the data we hold about you
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent for marketing at any time
To make a request, email info@ibipools.com.
7. Cookies & Tracking
Our website uses cookies to improve user experience and track performance (e.g. page visits). You can control cookies through your browser settings.
8. Updates to This Policy
We may update this policy occasionally. The most recent version will always be published on our website.
If you have any concerns, questions or would like to know more about how we handle your data, just email info@ibipools.com.